Privacy Policy

At Innowave Systems, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services, including our job management app.

1. Who We Are

Innowave Systems ("we", "our", or "us") provides job management software designed to help tradespeople and service businesses organize their work, communicate with clients, and process payments.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number
• Account Details: Username, company name, and preferences
• Payment Information: Processed securely via Stripe (we do not store card details)
• Usage Data: Pages visited, features used, and interactions with our app
• Device and Browser Information: IP address, browser type, operating system

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process subscriptions and payments via Stripe
• Respond to enquiries and provide customer support
• Send important updates or service notifications
• Improve our website and app functionality

4. Payment Processing with Stripe

All payments are securely processed through Stripe, a trusted third-party payment provider. Stripe may collect and process your payment details in accordance with their own Privacy Policy. Innowave Systems does not store or access your full card details at any time.

5. Data Security

We take security seriously and implement measures to protect your data, including HTTPS encryption, secure authentication, and regular software updates.

6. Sharing Your Information

We do not sell or trade your personal information. We only share data with trusted service providers (e.g., Stripe) or legal authorities where required by law.

7. Your Rights

You have the right to access, correct, or request deletion of your personal information. To make a request, please contact us at support@innowavesystems.co.uk.

8. Cookies

Our site may use cookies to enhance your experience. You can manage cookies in your browser settings.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with a new effective date.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:
support@innowavesystems.co.uk
Innowave Systems Ltd